Bdrame's Terms and Conditions — Know everything, clearly and transparently

Bdrame (hereinafter referred to as "bdrame", "we", or "the platform") is an online gaming and Sports Betting platform serving users in Bangladesh. By using the bdrame website (bdrame.app) or mobile app, you agree to be bound by these terms and conditions.

These terms and conditions apply to users in Bangladesh and are written in plain English so everyone can understand them easily. In the event of any discrepancy between the English and Bengali versions, the Bengali version shall take precedence.

Bdrame reserves the right to update these terms and conditions at any time. Users will be notified via notification at least 7 days before any changes take effect.

All information provided during registration on bdrame must be accurate and truthful. Accounts created using false information may be terminated at any time and all balances in such accounts may be forfeited.

• Each individual may register only one account. Multiple accounts are not permitted.
• Your login credentials (username and password) must be kept strictly confidential.
• The account holder is solely responsible for all activity on their account.
• Sharing or selling your account to a third party is strictly prohibited.
• Any changes to account details (phone number, address, etc.) must be updated promptly.

Users must be 18 years of age or older to register an account on bdrame. bdrame reserves the right to verify a user's age at any time and may request a national ID or birth certificate for this purpose.

Users must be legally eligible to participate in online gaming under the applicable laws of Bangladesh. It is the user's responsibility to comply with any local legal restrictions on using bdrame's services.

Bdrame supports deposits and withdrawals via mobile banking and bank transfer. All financial transactions are processed through secure, encrypted channels.

• Deposit: Usually credited instantly or within 30 minutes.
• Withdrawal: Processing is completed within 30 minutes to 24 hours of the request.
• Account verification (KYC) may be required before a withdrawal can be processed.
• Withdrawals can only be made to the payment method provided at the time of account registration.
• Bdrame reserves the right to suspend withdrawals on suspicious transactions pending investigation.

Bdrame offers a range of bonuses and promotions — including a welcome bonus, free spins, reload bonuses, and cashback. Each bonus is subject to specific wagering requirements.

• Welcome Bonus: New users can claim this on their first deposit only, one time.
• Wagering Requirement: Winnings become withdrawable only after wagering the bonus a specified number of times.
• Bonuses are typically valid for 7–30 days. Any unused bonus will expire at the end of this period.
• Bdrame reserves the right to cancel bonuses if abuse is suspected.
• Using multiple accounts to claim bonuses is strictly prohibited and may result in all associated accounts being closed.
• Full bonus terms and conditions can be found on the relevant promotion page.

Bdrame reserves the right to modify, suspend, or cancel any bonus offer at any time. Users will be notified before any changes are made to an ongoing bonus.

All games on bdrame use RNG (Random Number Generator) technology, independently verified by third-party auditors. Results are entirely random and cannot be predicted in advance by bdrame or any third party.

• If a technical issue occurs during a game, the bet for that round will be refunded.
• Users must contact support within 72 hours if they wish to dispute a game result.
• Bdrame's decisions are final.
• Game rules and payout information are available on each game's page.

Bdrame does not guarantee any outcomes in its games. Gaming involves risk and winnings are never guaranteed — play for entertainment purposes only.

The following activities are strictly prohibited on bdrame:

• Creating or operating multiple accounts.
• Bonus system abuse or bonus hunting.
• Using any software, bot, or automated system to play games.
• Deliberately exploiting game glitches or vulnerabilities.
• Attempting to access another user's account without authorization.
• Opening an account or submitting KYC documents using false information.
• Using the platform for money laundering or any illegal financial activity.
• Harassment, threats, or abusive language directed at other users.

Bdrame reserves the right to suspend or permanently close accounts in the following circumstances:

• When evidence of a terms violation is found.
• During an investigation into suspicious or unusual transactions.
• When a user requests account closure themselves.
• If an account has been inactive for an extended period (more than 12 months).
• Based on a legal directive or order from a relevant authority.

Users may close their account at any time by contacting support. Any remaining real-money balance can be withdrawn through the standard process at the time of closure — however, any bonus balance will be forfeited.

Bdrame is committed to delivering the highest standard of service. However, bdrame assumes no liability in the following circumstances:

• When a game is interrupted due to technical issues, server downtime, or internet disruption.
• When account credentials are compromised due to the user's own negligence.
• When a transaction is delayed due to issues with a third-party payment provider.
• When a game issue is caused by the user's own device or network.

Gaming is a high-risk activity, similar to gambling. bdrame is not liable for any financial losses. bdrame's maximum liability is limited to the principal amount of the transaction in question.

Bdrame takes the privacy of your personal information seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policy available on the page.

• Personal data is protected with 256-bit SSL encryption.
• Bdrame does not sell user data to third parties.
• Information may be disclosed to authorities for investigations or legal obligations.
• Users may contact support to view or update their personal information.

Bdrame reserves the right to amend, update, or cancel these terms and conditions at any time. For significant changes:

• Users will be notified by email or in-app notification at least 7 days before any changes take effect.
• Continued use of bdrame after changes have been made will be considered acceptance of the updated terms.
• If a user does not agree to the updated terms, they may close their account.

The latest version of the Terms & Conditions will always be available on the bdrame website. We recommend checking this page regularly.

For any questions or concerns about the Terms & Conditions, please contact the bdrame support team. bdrame provides 24/7 support in Bengali.

• Email: [email protected] (typically replied to within 24 hours)
• Live Chat: Live chat on the website or app (typically responds within 3–5 minutes)

In the event of a dispute, both parties will first attempt to resolve the matter through direct discussion. If a resolution cannot be reached, the matter may be referred to bdrame's licensing authority.